Help and FAQs
Need energy help from NETZERO CLIMATE LTD? You’re in the right place.
FAQ – Frequently Asked Questions
Looking for help with solar, batteries, or heat pumps? Start here.
If you’re already one of our customers, we’re here to support you with anything you need—from installation queries and aftercare, to billing or product guidance.
Absolutely! At NETZERO CLIMATE LTD, we’re happy to guide anyone exploring solar, battery storage, or heat pumps. Whether you have questions about costs, grants, or how our systems work, our team is here to help.
Savings depend on your home and energy usage, but many of our customers cut electricity bills by up to 90% with solar & battery, and save hundreds a year with heat pumps.
Yes, we provide guidance and support with schemes like the £7,500 Boiler Upgrade Scheme for heat pumps, so you can maximise your savings.
We don’t just install and leave. Our team offers full aftercare, warranty support, and easy access to advice whenever you need it.
Already with NETZERO CLIMATE LTD?
If you’re one of our valued customers, we’re here to make everything simple—from support on installations and performance, to help with warranties and energy savings.
Not with us yet? No problem.
Even if you’re just exploring, we share expert advice on solar panels, battery storage, and heat pumps. From explaining government grants to answering the questions holding you back, our goal is to make switching to clean energy simple and stress-free.